Contact Us
We respond to every genuine inquiry. Directly. Within two business days.
Department Contacts
Each department has a dedicated inbox. Contact the team that best matches your inquiry for the fastest response.
General Inquiries
For anything that doesn't fit another category. We'll route your message to the right person.
contact@sankofapublishers.comResponse: 2 business daysSubmissions
Questions about submitting your manuscript, submission status, or the review process.
submissions@sankofapublishers.comResponse: 2 business daysProfessional Services
Editing, ghostwriting, design, production, marketing, and the Author Portal.
services@sankofapublishers.comResponse: 2 business daysPress & Media
Interview requests, press kits, media appearances, fact-checking, and speaking engagements.
press@sankofapublishers.comResponse: 1 business dayPartnerships
Institutional partnerships, co-publication inquiries, distribution agreements, and sponsorship.
partnerships@sankofapublishers.comResponse: 3 business daysAuthor Support
Current authors with questions about their manuscripts, production status, or royalty reporting.
authors@sankofapublishers.comResponse: 2 business daysWrite to Us Directly
We respond to all genuine inquiries within two business days. Your information is never shared or sold.
Sankofa Publishers, LLC
102 Marquez Place
Santa Fe, NM 87505
United States
Business Hours
Monday – Friday
9:00 AM – 5:00 PM MST
We do not use automated responses for genuine inquiries. Every message is read by a person. Every reply is written by a person.
Two business day response. No exceptions.
Many common questions are already answered in our Q&A section. Check there first — you may get an immediate answer.
View Q&A →How We Communicate
Our communication standard is the same as our publishing standard — direct, complete, and professional.
We Answer the Question Asked
We do not deflect, redirect, or give vague responses. If you ask a direct question, you receive a direct answer — including if the answer is no.
We Do Not Upsell on Contact
Reaching out does not put you into a sales funnel. We will not follow up repeatedly or pressure you toward services you did not ask about.
We Respect Your Time
Our responses are concise and actionable. We do not send long form replies when a short clear answer is what is needed.
"Every conversation begins with respect.
Every answer begins with truth."
A real team.
Real responses.
Real decisions.
Whatever your question — manuscript, services, partnership, or press — reach out. We will respond directly.
